Biovian, a Finnish Contract Development and Manufacturing Organization, CDMO, has year after year received a high net promoter score, NPS. NPS measures customer satisfaction and loyalty by asking clients how likely they are to recommend …
Biovian’s client satisfaction survey was conducted in November using Net Promoter Score (NPS) survey. The score of 67 puts Biovian into the category “Excellent” based on the creators of NPS, Bain & Co. Flexibility, good …
Outsourcing as a business model within the Life Science-industry is growing year by year. Choosing the right contract development and manufacturing organization (CDMO) has become an important factor for the success of drug product development. …
We are humbled and grateful to inform that Biovian received a Net Promoter Score, NPS of 72 in the client satisfaction survey. Based on Bain & Co, the source of the NPS system, this score …
